Are you looking for not just ANY, but rather THE call-centre for your business? Then you are looking in the right places. BetterCS is a company from Osijek, Croatia, which covers all your customer care needs in the German speaking area (DACH region).
The modern way to close deals presents each company with new challenges and hurdles in communications and customer service. Although today’s customers have almost problem-free access to information, most still seek personal contact – a dedicated contact person – who understands and efficiently solves their problems and challenges.
Our main goal is to help our business partners communicate their services to customers and turn this communication into an active sales channel. With our solutions and many years of experience we improve the competitiveness of your company through customer support or sales solutions.
Outsourcing allows you to focus on your day-to-day business and have a powerful partner on your side, someone who understands the pain points of your business and relieves the pain. We help you to increase customer satisfaction through our expertise and thereby reduce acquisition costs, because a satisfied customer always returns and lowers the costs for new customer acquisitions.
